If Audio next to the person's profile image is not moving, Meet is not receiving audio from that user. Make sure that the microphone or speaker is not muted.See Check users' computer and mobile device peripherals (above). If the problem goes away when participants mute themselves, it's likely an issue with the audio peripherals.If you're using a Bluetooth headset, charge the headset before starting a meeting.Then, consider the following possibilities: Narrow down the issue as much as possible, such as to a location or network segment. If the audio drops for a long period of time, an unstable network might be the problem. Headsets can isolate background noise and prevent audio leakage. For best results use a headset with a boom microphone. Tip: If you're on a computer, use a headset to help with audio quality. Make sure that the microphone and loudspeaker are connected to the same audio clock (soundcard or DSP/mixer) and that no other non-linear blocks are in the signal path (for example, no TV processing or extra mixers).Too much gain or sensitivity can cause an echo or audio stuttering. Make sure that the microphone and speaker volume and gain are set correctly.
Do not use the camera's microphone for optimum echo cancellation.Review custom camera or microphone setups Place the speakermic close to meeting participants and in their direct line of sight.įor more details, see the Meet speakermic Quick Start Guide.If you're using a Chromebox for meetings, use a speakermic for the best audio.
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